Accessibility statement: marine licensing service (private beta)

This accessibility statement applies to:

apply-marine-licence.naturalresources.wales

How you can use this website

This website is run by Natural Resources Wales. We want as many people as possible to be able to access our websites. You should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard

We’ve also made the website text as simple as possible to understand.

Make your device easier to use

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not accessible due to it being in the Private Beta stage of development. We plan to address these issues before the Public Beta launch.

Feedback and contact information

If you need information from any of our websites in a different format, such as:

  • accessible PDFs
  • large print
  • easy read
  • audio recording
  • braille

You can:

Natural Resources Wales
Customer Care Centre
Crown Buildings,
Cathays Park,
Cardiff,
CF10 3NQ

We’ll consider your request and get back to you in 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of all our websites. If you find any:

  • accessibility problems not listed on this page
  • or you think we’re not meeting the accessibility requirements

Please email the Digital team: digital@naturalresourceswales.gov.uk

Enforcement procedure

The Equality and Human Rights Commission is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service.

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us.

Technical information about this website’s accessibility

Natural Resources Wales is committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the WCAG version 2.2 AA standard.

What we’re doing to improve accessibility

External accessibility testing will be booked before 31 March 2026. We will publish details of issues and an updated accessibility statement prior to the Public Beta launch.

We will continue to review accessibility and hope to resolve outstanding issues by June 2026.

Preparation of this accessibility statement

This statement was prepared on 14 January 2026.

Last updated