Payroll Team Member

Team / Directorate: People and Payroll Services / Corporate Strategy and Development

Starting salary:  £28,932 rising to £30,955 per annum through annual increments being paid each year (pro rata for part time applicants)

Contract type: Permanent

Work pattern:  Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome)

Interview Date: 29/08/2025

Post number: 202480 TTJ

The role

We are looking to recruit a Team Member who will be able to display the skills required to work in our Payroll Team, providing excellent customer service whilst ensuring that tasks are completed in an accurate and timely manner to enable the day to day running of NRW.

The successful applicant will have good knowledge and experience of payroll processing and procedures including PAYE, pension deductions as well as an understanding of statutory payments such as statutory maternity/paternity and shared parental pay.

As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance.

For informal enquiries, please contact Bryony Harvey-Woodworth at Bryony.Harvey-woodwo@cyfoethnaturiolcymru.gov.uk

Interviews will be held on Microsoft Teams. 

Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date.

About us

NRW’s pay team is comprised of two functions: the Payroll team and People Services. Both functions have oversight by supervisors who report directly to the People and Payroll Services Manager. The team are responsible for processing a timely and accurate payroll service, maintaining the HR/Pay system, responding to pension queries and liaising with the Civil Service Pension Administrator and the EAPF

What you will do

• Payroll processing
• Parental leave and sickness absences
• Draft change to terms and conditions
• Pensions administration
• HR & payroll enquiries
• Develop and provide management information and analysis
• Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post
• Be committed to your own development  through the effective use of your personal development plan (known as Sgwrs).
• Any other reasonable duties requested commensurate with the grade of this role.

Your qualifications, experience, knowledge and skills

In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method

1. Experience of working within a shared service centre environment.
2. Good understanding of using a HR Payroll system and other software/applications to meet the requirements of your area of responsibility.
3. Good organisational skills.
4. Good written and verbal skills and the ability to communicate confidently, with excellent customer service skills.
5. Good inter-personal skills with the ability to work under pressure using your own. initiative in order to meet tight deadlines.
6. Strong IT and accurate data entry skills.
7. Experience of implementing change or process improvement would also be advantageous.

Welsh language level requirements

• Desirable:  Level A1 – Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh)

Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.

Benefits 

This role will offer a range of benefits, including:

• Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme)
• 28 days annual leave, rising to 33 days
• generous leave entitlements for all your life needs
• commitment to professional development
• health and wellbeing benefits and support
• weekly wellbeing hour to use as you choose

See full details for all the employee benefits you will receive.

Please keep reading

We’re passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.  

We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria.

We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year.

We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses.  

We are a Bilingual organisation which complies with the Welsh Language Standards.  Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills. 

Apply for this role

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