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General enquiries

General enquiries

Call us on 0300 065 3000 (Mon-Fri, 9am-5pm)


Write to us at

Natural Resources Wales
Customer Care Centre
Ty Cambria
29 Newport Rd
CF24 0TP

Report an environmental incident

To report an environmental incident, call 0300 065 3000 (option 1) 24 hours a day, seven days a week. By calling us, we are able to respond to environmental issues quickly.

Find out about call charges at

Related document downloads

Customer Service Statement WORD [118.9 KB]

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