Advisor 2 (Warning & Informing)

Team / Directorate: Flood Risk and Water Management, Operations

Starting salary:  £36,246 rising to £39,942 per annum through annual increments being paid each year (pro rata for part time applicants)

Contract type: Permanent

Work pattern:  Full time, 37 hours per week (Part time, annualised hours, compressed hours or term time working considered - discussions at interview stage welcome)

Interview Date: 18/08/2025

Post number: 200289

The role

Are you ready to play a vital role in helping people and communities prepare for the impacts of flooding? Join our Warning & Informing team at Natural Resources Wales and be part of the frontline response to climate change.

As an Advisor, you’ll help deliver and improve our flood warning service across North and Mid Wales—developing procedures, training duty officers, and supporting high-priority areas. Your work will have real impact, from helping communities understand their flood risk and prepare flood plans, to shaping our emergency response during flood events.

You’ll work with a passionate and supportive team, engaging directly with the public, professional partners and local resilience forums. This role also includes participating in our 24/7 rota as a Flood Warning Duty Officer—essential in keeping communities prepared when it matters most.

While largely home-based, you’ll have opportunities to collaborate in person at locations across North and Mid Wales. We offer a flexible working culture that helps you thrive personally and professionally.

This is your chance to join a committed team tackling the challenges of climate change head-on—and to build a rewarding career helping to protect people, property and the environment.

As an organisation we support flexible working.  You will be contracted to an NRW office within the place base / location above and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance.

To make an informal enquiry about this role, please contact Rhys Hughes at Rhys.o.hughes@cyfoethnaturiolcymru.gov.uk.

Interviews will take place through Microsoft Teams.

Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. 

What you will do

• Contribute to the Warning and Informing team by participating in the identification and development of business/work plans in order to reduce and manage flood risk. 
• Support Health & Safety best practice by actively promoting awareness and ensuring the provision of safe working practices to comply with NRW’s policy and standards.
• Promote the efficient and effective use of resources in order to ensure activities are completed to time and the cost and quality targets. 
• Participate in cross team working and seek to influence customers and establish local partnerships to deliver common NRW’s objective.
• Contribute to the development and delivery of the flood warning service so that the directorate, it’s partners and the public are prepared to respond to flood events. 
• Provide input to incident plans and procedures with external partners and test through exercise in order to ensure the directorate is prepared for flood events. 
• Co-ordinate and administer internal procedures to ensure that the directorate is capable of responding effectively during a flood event.  
• Support delivery of responsibilities under the Civil Contingencies Act working with partners as part of the Local Resilience Forum.
• Undertake health and safety duties and responsibilities appropriate to the post
• Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post
• Be committed to your own development  through the effective use of your personal development plan (known as Sgwrs).
• Any other reasonable duties requested commensurate with the grade of this role.
• Required to take part in incident response activities.

Your qualifications, experience, knowledge and skills

In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method.

1. Degree in relevant scientific subject (e.g. physical geography, environment science or civil engineering) or equivalent experience.
2. Graduate member of appropriate professional body (e.g. CIWEM, ICE or IRM) and working towards becoming chartered in the near future. 
3. Operational flood incident experience gained over a number of years. 
4. Demonstrable experience in technical report writing. 
5. Computer literate. 
6. Experience of coaching/mentoring people and the development of “junior” members of staff. 
7. Must have a full UK driving licence.    

Welsh language level requirements

• Essential: Level A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh) 

Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.

Benefits 

This role will offer a range of benefits, including:

• Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme)
• 28 days annual leave, rising to 33 days
• generous leave entitlements for all your life needs
• commitment to professional development
• health and wellbeing benefits and support
• weekly wellbeing hour to use as you choose

See full details for all the employee benefits you will receive.

Please keep reading

We’re passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.  

We are committed to equal opportunities and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria.

We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year.

We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses.  

We are a Bilingual organisation which complies with the Welsh Language Standards.  Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills. 

Apply for this role

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