Programme Management Support (Waste Regulatory Reform)

Closing date: 1 February 2023 | Salary: £37,308 - £40,806 (Grade 6 | Location: Flexible    

Contract type: Fixed Term Appointment until 31 March 2025 with the possibility of becoming permanent

Work pattern: Full Time, 37 hours per week

Post numbers: 203311, 203312 

As an organisation we support flexible working. This role allows hybrid working (a mix of home and office working) and a working pattern suitable for you can be discussed on appointment if you are successful.

You will be contracted to the nearest NRW office to your home, of which you will be required to attend for regular meetings, training and for one-to-one meetings with your manager. These will be planned in advance.

Job description

It’s an exciting time for Waste Regulation! Welsh Governments Beyond Recycling Strategy 2021 highlights that our pathway towards a zero waste, low carbon economy has never been more important. This an opportunity to be part of a new team that will design, develop and implement a programme of waste regulatory reform in response to Welsh Government’s ambitious Programme for Government.

These roles will provide specialist support to embed the programme and project management approach that we are taking. We are looking for a wide range of skills to provide effective communications & stakeholder engagement, project/programme support and the gathering and interpretation of evidence.  These roles will be key to delivering and supporting the following areas of reform:

  • Digital Waste Tracking Service (WTS)
  • Extended Producer Responsibility (EPR) & Deposit Return Scheme (DRS)
  • Non-Domestic Premises Recycling Regulations (NDPR)
  • Material Facility Regulations (MF)
  • Charging Regimes


Your responsibilities include:

  • Take a project/programme management approach to the Waste Regulatory Reform work in line with NRW’s PMO processes.
  • Support the team in building effective working relationships and new ways of working with groups from across the organisation to achieve best delivery of corporate objectives.
  • Support the technical development of Innovative “regulatory methods”; to deliver the “regulatory outcomes” NRW seeks.
  • Interpret data and observations to ensure compliance with regulatory requirements and industry guidelines and advise accordingly.
  • Evaluate current and proposed codes, standards, regulations, and guidelines to determine the impact on current and future programs and activities.
  • Lead on or support national projects to achieve well planned and managed integrated solutions that progress effective change and improvement in NRW and for business across Wales.
  • Apply continuous improvement methods to the work areas you undertake.
  • Develop, review and improve technical documentation, to enable consistent and appropriate understanding and application by staff in the business that enables effective service provision.
  • Required to take part in incident response activities

Qualifications, experience and knowledge

Knowledge and experience of the following: 

  1. Knowledge of Welsh, UK and EU legislation related to your specific sector(s); Welsh, UK government Policy drivers in your specific sector(s).
  2. Experience in informing and influencing government departments/regulators, preferably on environmental issues.
  3. Experience in forming and maintaining close links with internal and external partners/stakeholders to deliver the outcomes of both a specific function/project/team and the wider organisation.
  4. You’ll have good communication skills so that you can convey complex technical and regulatory issues to a wide range of audiences, using strong communication and networking skills to influence, or help deliver outcomes through, partner/stakeholder organisations.
  5. Experience of understanding and applying regulatory activities.
  6. Be able to work at pace and have a track record of delivery.
  7. Being innovative and demonstrating drive to achieve targets.
  8. You will be expected to keep up to date with changing regulatory policy and proposed changes to legislation via membership of a relevant professional body or other equivalent means.

Welsh language requirements

Essential Level 1 – Able to pronounce Welsh and use basic phrases

Please note if you do not meet the level 1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.


Applications to this role will be assessed based on the following competencies, both at shortlisting and interview. Please give examples of how you demonstrate these competencies when completing your application form.

Essential Knowledge and Skills

  • Able to undertake practical/technical tasks or work, requiring specialist knowledge/expertise. 
  • Able to provide objective advice to others on related issues, based on their knowledge and experience and keeps up to date with changes within their specialist field.
  • Demonstrates relevant substantial experience gained from working in number of different organisations, or roles/functions within a single organisation.
  • Ability to lead and project manage specific areas of work, which may include the implementation of plans.
  • Has mentoring skills and the ability to share skills and knowledge with others within the function and/or across the organisation.
  • Possibly an expert in a range of subjects relating to their profession. 

Evaluation of Information

  • Ability to analyse and interpret a range of complex information of a technical nature, relating to a specific area of specialism, contributing to the development of strategy and policies.
  • Able to extract key points and communicate them to individuals at all levels.
  • Able to interpret relevant delivery plans and understand their context in the wider national and NRW strategy and policies.


  • Demonstrates an appreciation of how their decisions and actions will influence others both internally and externally.
  • Must have an awareness of the consequences of their decision making, which will have a moderate level of impact and influence and be medium term in nature.

Communication and Relationships with Others

  • Ability to interact and link with others across the business, engaging the organisation in delivering polices and work plans in the most efficient way.
  • Communications will be both with internal colleagues and external stakeholders which may include specialist input and influence in relation to policy and strategy or implementation.
  • Some interactions may be emotionally challenging where individuals are angry or upset, requiring the need for tact, patience and the ability to remain calm to try and resolve the issue.
  • The work will involve written and verbal communications and/or leading projects, requiring good communication and persuasive skills.
  • Ability to facilitate and/or present at internal or external meetings, giving advice and input as required. 
  • Able to foster and maintain good relationships and networks.
  • Ability to produce documents, reports, accounts, contracts, etc., with some complexity, containing elements of advice, guidance or opinion which the recipient will act upon or use, and which would have detrimental consequences if incorrect or poorly drafted.
  • Ability to source data and content from multiple locations, entailing some external research and professional judgment in how such research should be interpreted.
  • The impact of such documentation is likely to be generally medium term in nature.

Benefits of working for us

This role will offer a range of benefits, including:

  • Agile and flexible working
  • Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
  • 28 days annual leave, rising to 33 days
  • Generous leave entitlements for all your life needs
  • Health and wellbeing benefits and support
  • Weekly well-being hour to use at your choice

See full details for all the employee benefits you will receive.

How to apply

Please send a completed Application form to using the post number as the email reference

Before completing your application, please read our Guidance on completing a job application form

Application closing date 1 February 2023

Interviews will take place through Microsoft Teams.

If you have any queries about the role, please contact Helen Jenkins at

Natural Resources Wales embraces diversity and promotes equal opportunity. We recruit by merit on the basis of fair and open competition.

We welcome and encourage applications from groups currently underrepresented, including women, black and ethnic minority groups and people with a disability. We have a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

We put the principles of human rights, equality, fairness, dignity and respect at the heart of our values.

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