National Forest Officer x 6

Closing date: 3 July 2022 | Salary: £31,490-£34,902 |Location: Flexible

Contracts type: Fixed term contract for 3 years

Work pattern: Full time, 37 hours a week

Post numbers:

203241 – North-East Wales

203242 – North-West

203243 – Mid Wales

203244 – South -Central

203245 – South-West

203246 – South-East

NRW are recruiting these roles in partnership with Welsh Government

As an organisation we support flexible working. This role allows hybrid working (a mix of home and office working) and a working pattern suitable for you can be discussed on appointment if you are successful.

You will be contracted to the nearest NRW office to your home, of which you will be required to attend for regular meetings, training and for one-to-one meetings with your manager. These will be planned in advance.

Job Description

The National Forest is a long term, strategic programme for Wales led by Welsh Government. It is an umbrella programme under which various exciting initiatives, partnerships and funding mechanisms will operate at different spatial and temporal scales.

The Liaison Officer role is to support stakeholders to deliver the ambitious National Forest for Wales and its outcomes through engagement, advice and on-going support. This new role provides an important interface between policy, landowners and forestry agents, promoting, advising on, and helping to administer diverse National Forest proposals. Liaison Officers will advocate the benefits of the National Forest and proactively communicate with and advise landowners and land managers to ensure that proposals meet the requirements of the UK Forestry Standard and deliver National Forest outcomes.


Your responsibilities include:

  • Engage and enthuse new and existing stakeholders including farmers, communities, and landowners from across Wales on how new woodland can deliver their aspirations while also delivering multifunctional benefits to the environment, society, and the economy.
  • Provide advice to comply with the regulatory requirements, source funding streams and promoting best practice for woodland management and creation. Alongside supporting landowners and forestry agents in identifying consultees, sources of information and relevant contacts to facilitate the preparation of high quality UKFS compliant woodland creation design plans and woodland management plans.
  • Act as the point of contact for National Forest proposals and queries. The Liaison Officers will proactively deal with complex and contentious issues relating to people and woodland interests, leading to the delivery of project outcomes and development of work areas as necessary.
  • Advise on recommendations for additional National Forest sites outside of the Welsh Government Woodland Estate through a mixture of enhancement and new woodland creation.
  • Liaise with relevant NRW staff regarding interactions between teams to ensure the timely and effective delivery of project, policy or strategy obligations.
  • Support engagement with sectors, partners, Welsh Government, Llais Y Goedwig, Farming Connect and other stakeholders in Wales; and be the lead point of contact for customer queries.

Qualifications, experience and knowledge

Knowledge and experience of the following:

  1. Knowledge and experience of forestry/woodland creation/public access/community engagement at all stages of project development from inception to delivery.
  2. Ability to communicate effectively with external stakeholders and the public, explaining complex issues and gaining support by influencing.
  3. Member of relevant professional body or visible commitment to your own CPD (or be prepared to join).
  4. Proven project management experience.
  5. Able to work well as part of a team and lead virtual task groups.
  6. Experience of managing contentious issues and community liaison and public engagement activities
  7. Have strong and effective self-management, organisational and interpersonal skills. 
  8. Able to analyse complex information and situations, solve problems and make sound judgements
  9. Able to write clear and concise documents.

Welsh language requirements:

North East Wales – Essential Level 1 - Able to pronounce Welsh and use basic phrases Desirable Level 3 - Able to communicate with confidence in Welsh in some work situations

North West – Essential Level 4 - Fluent in spoken Welsh

Mid Wales – Essential Level 4 - Fluent in spoken Welsh

South Central – Essential Level 1 - Able to pronounce Welsh and use basic phrases Desirable Level 3 - Able to communicate with confidence in Welsh in some work situations

South West – Essential Level 4 - Fluent in spoken Welsh

South East – Essential Level 1 - Able to pronounce Welsh and use basic phrases Desirable Level 3 - Able to communicate with confidence in Welsh in some work situations

Please note if you do not meet the level 1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.


Please note - Applications to this role will be assessed based on the following competencies, both at shortlisting and interview. Please give examples of how you demonstrate these competencies when completing your application form.

Essential Knowledge and Skills

  • Ability to undertake a range of practical or technical tasks, requiring specialist knowledge.  Post holders will have gained experience in different environments, which could be within NRW or partnering organisations.
  • Post holders will have relevant experience in a land based or science discipline. They will have good communication, decision making, analytical, negotiation, influencing and customer care skills.
  • Post holders may be required to have a higher level of knowledge in a particular functional area within the team.
  • Post holders will have the ability to look wider than the direct team, to other areas of the business, to improve the service being provided to customers.

Evaluation of Information

  • Able to create a range of business documents, by gathering, interpreting and analysing information from various sources. They will be able to review external information and data, with original thinking.

Decision Making and Autonomy Requirements

  • Able to decide how best to achieve results, requiring some degree of judgment and creativity, and alter priorities where there are conflicting demands.
  • Ability to resolve problems and make decisions. Solutions may be varied, requiring some degree of investigation and analysis before coming to a conclusion. There will be a limited range of options.
  • Post holders are responsible for grant fund administration.


  • The post holder will have moderate effect, with a short to medium impact on the business. The consequences of making incorrect decisions/actions, will be modest and need to be addressed to avoid longer term impact.

Communication and Relationships with Others

  • Post holders will work across a range of functions, both internally and externally, with communities and other organisations.
  • Ability to develop and sustain good working relationships and networks. Relationships will be on-going and will involve a degree of influencing and negotiation to underpin effective decision making.

Responsibility for People

  • The post holder may have responsibility for the supervision of staff in a smaller team. This will include allocation of work, responsibility for the quality and quantity of output, day to day supervision etc.
  • The supervision of staff will relate to a small number of direct reports only.

Responsibility for Resources

  • Post holders will be responsible for the safe use and operation of equipment and data used in order to fulfil their role.
  • Although are unlikely to be a budget holder, they may need to process or check financial information.

Benefits of working for us

This role will offer a range of benefits, including:

  • agile and flexible working (role dependent) 
  • Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
  • 28 days annual leave, rising to 33 days
  • generous leave entitlements for all your life needs
  • health and wellbeing benefits and support
  • weekly well-being hour to use at your choice

See full details for all the employee benefits you will receive.

How to apply

Application form 

Guidance on completing a job application form

Send completed applications forms to

Application closing date: 3 July 2022

Interviews will take place week commencing 11 July 2022 through Microsoft Teams.

If you have any queries about the role, please contact Geralene Mills or Eifion Jones at or 07717158714


Natural Resources Wales embraces diversity and promotes equal opportunity. We recruit by merit on the basis of fair and open competition.

We welcome and encourage applications from groups currently underrepresented, including women, black and ethnic minority groups and people with a disability. We have a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

We put the principles of human rights, equality, fairness, dignity and respect at the heart of our values.


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