Contract Management Support Service – Senior Advisor x 3

Closing date: 20 January 2022 | Salary: £35,288.00 | Location: Flexible


Despite the current situation with regards COVID19 -  recruitment is still progressing and interviews will be undertaken by Microsoft Teams

Job Summary

Job Title

Contract Management Support Service – Senior Advisor

Post Number

202974, 202975, 202976


6, £35,288 rising to £38,597 over three years


Flexible (but travel to other locations across Wales will be necessary)


Communications, Customers & Commercial


Contract Management Support Service

Reports to

Team Leader, Contract Management Support Service Team 1 & Team 2

Direct Reports


Welsh Language requirements

202974, Essential Level 4 – Fluent in spoken Welsh

202975, 202976  Essential level 1 – able to pronounce Welsh and use basic phrases

Please note if you do not meet the Welsh language requirements Level 1 i.e. ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.

Contract type


Work pattern

Full Time


Application information

Application closing date

20 January 202

Interview to take place on and where

date to be confirmed, Via Microsoft Teams

To apply send your completed application form to

If you have any queries, contact

Vernon Lambert, Procurement Manager –

Job Context

NRW’s purpose is to pursue the sustainable management of natural resources in Wales, this means that the work required of the new Contract Management Support Service (CMSS) will be extremely varied in interesting. NRW’s CMSS will support contract managers across a range of contract types, inclusive of, but not limited to, purchase contracts, grants, partnerships, leases and management agreements. NRW undertakes work relating to flood risk management, conservation, recreation, commercial work and land management activities.

The CMSS and its team members will play a vital role in the delivery of the NRW Commercial Strategy and Contract Management Plan; implementing best practice in contract management across NRW, promoting the benefits of a compliant, flexible process that achieves value for money for our stakeholders.

The department will rely on qualified and experienced contract management professionals to bring a depth of understanding of the subject matter, technical contract expertise and best practice contract management. The CM framework that the team will work within and support is aligned with the National Audit Office (NAO) Good Contract Management Practice and the Cabinet Office Contract Management Professional Standards.   

Applying for this post

The following competencies will be used to assess the quality of applications both at sift and interview. Please read the whole of the Role Description to ascertain at what level this information needs to be presented.

  • Essential Knowledge and Skills
  • Evaluation of Information
  • Decision Making Autonomy
  • Impact
  • Communications and Relationships with Others
  • Responsibility for People


Essential Knowledge and Skills





  • Requirement to undertake a higher level of practical or technical task/work requiring specialist knowledge/expertise.  Experts in a range of subjects relating to their profession. 
  • Delivery of technical/specialist services will require gravitas in their subject area.
  • Objective advice to others on their knowledge and experience, keeping up to date with changes within  technical/specialist fields. Experience gained from different organisations/roles/functions.
  • Relevant substantial experience working in the relevant field. Ability to manage smaller, less complex programmes and/or manage projects on a larger scale.

Evaluation of Information




  • Interprets and understands the NRW operational delivery and strategy plans and it's wider context.
  • Ability to analyse and interpret a wide range of complex information, extracting key points to communicate to individuals at all levels and contributing to the development of policy.

Decision Making and Autonomy Requirements




  • Work guided by expected results but able to decide how best to achieve these.  Guidance may be provided by peers but there will likely be a need for some degree of judgment or creativity to be applied. There may be a requirement to alter  priorities due to conflicting demands. Objectives and targets will be reviewed on an intermediate basis.
  • May involve management of medium sized projects. Responsible for making independent decisions with input from line management and peers and an understanding of NRW policy and the range of options available and their potential implications for the business. Involved in the development of organisation policy and will have a level of autonomy in the implementation of organisational policy.
  • Decisions made could lead to changes in established procedure/practice for dealing with issues within the post-holder’s area of work. The consequence of taking wrong decisions could have an adverse effect on the organisation in relation to its external stakeholders such as partner organisations, lenders, service users etc. 
  • Decisions may concern a broad range of matters and the outcomes of some decisions may not always be immediately clear or apparent. Problems encountered may also relate to the work of other parts of the organisation and could be variable and diverse. The impact of decisions is likely to be wider than the immediate function or department and is likely to be medium term.




  • Moderate level of impact and influence, which is generally medium term in impact. 
  • Decisions and actions will influence others.
  • The  consequences of their decisions making/action will have a medium impact internally or externally. Identify or manage risks in their area of work.

Communication and Relationships with Others
















  • Ability to link with other roles across the business, engaging the organisation in delivering polices and work plans in the most efficient way. Interaction with others may also be with people and organisations external to NRW.
  • This will involve written and verbal communication, leading smaller, less complex projects, requiring persuasive skills. This may include facilitating and/or presenting at internal or external meetings, giving advice and input as required.  There will be a requirement to foster and maintain good relationships and networks.
  • Post holders will typically produce less complex documents, reports, accounts, contracts etc. Content will contain a lower level of advice, guidance or opinion which the recipient will act upon or use and which is likely to have detrimental consequences if incorrect or poorly drafted.
  • Able to source information from multiple locations through research and apply professional judgment as to how the material should be interpreted; the impact of which is likely to be medium term in nature.

Responsibility for People

  • No direct line management responsibility but may have operational responsibility for leading specialist/technical staff, through non-complex technical/specialist programmes through a ‘matrix management’ structure. Will also mentor less experienced colleagues.


#TeamNRW Values

  • We are passionate about the natural environment of Wales
  • We care for each other and the people we work with
  • We act with integrity
  • We make a difference now and for the future
  • We are proud to serve the people of Wales​​​​​


Role Description

Job Purpose:

As a Senior Advisor you will provide professional advice and support to managers and operational colleagues on medium to high risk requirements, across a broad range of contract types, including but not limited to procurement, concessions, timber-sales and energy contracts, as well as grants, leases and management agreements.

You will support staff on the key stages of the contract management lifecycle, contributing to the scoping of the requirement, defining and agreeing contract performance measures, mobilisation and contract delivery arrangements, stakeholder engagement, supplier and delivery partner development, risk / change management and exit / transition planning.

You will offer a first-class customer service to NRW colleagues, enabling contract managers to deliver NRW outcomes, through the delivery and/or promotion of appropriate training, awareness sessions and workshops as required.

You will assist other team members of the CMSS in the delivery of strategic aims and objectives relating to commercial aspects.

Key Job Accountabilities:

As a Senior Advisor, you will:

  • Support Contract Managers on medium to high risk contract management activities, advising on contract management process, governance, and outcomes throughout the contract management life cycle.
  • Provide specialist advice and guidance in order to manage commercial and sustainability risk, to improve ways of working and drive efficiency, as evidenced by improved value for money.
  • Ensures internal and external compliance with requirements e.g. data security, anti-fraud measures and supply chain sustainability, challenging instances of non-compliance.
  • Hold accountability under Managing our Money (NRW’s financial scheme of delegation), ensuring robust, compliant and value for money outcomes, with the ability to work autonomously and to make decisions without line manager input when needed.
  • Build and maintain influential and collaborative relationships with internal customers to ensure awareness of the opportunities, risks, and best practice relevant to contract management, influencing the work of our internal customers to provide positive outcomes.
  • Manage the structured transition between contract award and service delivery, communicating with stakeholders.
  • Mentor and coach others on commercial procedures, practices and techniques equipping them with the knowledge and skills to deliver their work in an effective and efficient manner.

Key Job Qualifications or Knowledge:

  1. Chartered Institute of Purchasing & Supply (CIPS) - Level 6 Professional Diploma in Procurement and Supply (Full membership or nearing completion).
  2. The successful applicant will be expected to undertake and obtain the CMPC expert qualification within 18 months of appointment if not already qualified to that level.
  3. Knowledge and understanding of relevant contract legislation and public sector policy.  (Essential)
  4. Substantial experience of influencing commercial decisions at a project or contract level. (Essential)
  5. Experience of undertaking and leading commercial exercises, demonstrating success with their delivery. (Essential)
  6. Transferrable experience of using commercial approaches to deliver business objectives. (Essential)
  7. Knowledge and understanding of relevant contract legislation and public sector policy.  (Essential)
  8. Experience of undertaking high level and complex negotiations with supply partners. (Desirable)

What you will do

You will provide technical/specialist expertise in a range of subjects as part of a professional enabling service which is involved in the delivery and improvement of enabling services to develop and support the organisation, and its partners in corporate compliance, planning, performance, policy and strategy.

You will undertake practical or technical tasks requiring in depth specialist knowledge/ expertise and will provide objective advice to others.

You will analyse and interpret a range of complex information relevant to your specialist area and communicate this to others, contributing to the development of NRW policy and strategy.

You will undertake research as required and will produce documents that provide advice, guidance or opinion which others will use and act upon.

You will manage medium sized projects.

You will be involved in the development of organisational policy and will have some autonomy in relation to implementation of organisational policy.

You will influence the work of others through your actions and decision making, the impact of which will be both internal and external.

You may have a delegated budget.

You will review the validity of documentation relating to the procurement of goods and services.

Who you will be working with

You will work with people across the organisation for the efficient delivery of policy and work plans.

You may also interact with people and organisations external to NRW.

You will facilitate and deliver presentations for internal and external meetings, providing advice, as required.

You will work with other specialist/technical staff and will lead them through non-complex specialist/technical programmes of work, through a matrix management approach.

You will act as a mentor to less experienced colleagues.

Where you will be working

Your role will be primarily office based but may entail travel between different NRW locations, as well as working at partner organisations and other premises.

What knowledge and skills you need

You will have a recognised qualification, degree or equivalent experience.

You will have substantial experience working in the field relevant to your role with experience across a range of roles or in different roles within an organisation.

You will have specialist/technical knowledge in a range of subjects within your field.

You will remain up to date with developments in your technical or specialist field.

You will have the ability to manage small programmes and/or projects.

You will have analytical skills enabling you to analyse and interpret a range of complex information.

What other information is relevant to your job

You will realise your contribution by applying the principles of SMNR to your work; in how you think, plan and deliver activities.

You will be expected to work with teams and individuals from across NRW, sharing your expertise and insight to solve complex problems. You will support collaborative working with partners and sector organisations, focussing on shared priorities.

You are responsible for complying with the policies, procedures and processes that relate to your role.

You are responsible for ensuring that all financial transactions undertaken by yourself represent value for money and meet the requirements of the organisation.

NRW is a Category 1 responder under the Civil Contingencies Act (2004), and this means we have a duty to work with partners to prepare for and respond to emergencies and incidents covered by the Act.  All staff may be required to undertake activities, at a level commensurate with the skills and experience required by their role, to assist in ensuring this duty is undertaken.

This role description sets out a broad indication of the role, where it sits within the overall NRW structure and indicative expectations of the post holder. It is not intended to provide a detailed description of all tasks and activities. This document should be read in conjunction with the job specific Personal Development Plan which sets out the specific activities and projects to be delivered during the year.

Before applying for this role please read the candidate guidance

Natural Resources Wales embraces diversity and promotes equal opportunity. We recruit by merit on the basis of fair and open competition. We welcome and encourage applications from groups currently underrepresented including women, black and ethnic minority groups and people with a disability and we have a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

We are an employer of choice because we put the principles of human rights, equality, fairness, dignity and respect at the heart of our values.

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