Warning and Informing Advisor

Closing date: 25 September 2022 | Salary: £27,003 - £30,688 (Grade 4)Location: Welshpool


Contract type: Permanent

Work pattern: 37 hours

Post number: 202696

As an organisation we support flexible working. This role allows hybrid working (a mix of home and office working) and a working pattern suitable for you can be discussed on appointment if you are successful.

You will be contracted to the NRW location stated in this advert, of which you will be required to attend for regular meetings, training and for one-to-one meetings with your manager. These will be planned in advance.

Job Description

This is an exciting new opportunity to join our Flood Warning & Informing team in North and Mid-Wales. Natural Resources Wales has a statutory duty to provide a flood warning service to communities at risk of flooding in Wales and we provide a service to over 120,000 people at risk of river and coastal flooding.

As part of the team, you will manage and deliver the local flood warning service alongside incident preparedness for all incidents within the Operation Directorate. You will need to use your influencing skills when working with customers, and in establishing local partnerships. You will also need to consider the principles of SMNR and Well-being of Future Generations Act in your work.

You will help the team in the development and delivery of the flood warning service in North and Mid-Wales so that the area, it’s partners and the public are prepared to respond to flood events.


Your responsibilities will include:

  • Contribute to Flood Event Management by participating in the identification and development of business/work plans in order to reduce and manage flood risk. 
  • Support Health and Safety best practice by actively promoting awareness and ensuring the provision of safe working practices to comply with NRW’s policy and standards. 
  • Promote the efficient and effective use of resources in order to ensure activities are completed to time, and to cost and quality targets. 
  • Participate in cross team working and seek to influence customers and establish local partnerships to deliver common NRW’s objectives. 
  • Contribute to the development and delivery of the flood warning service so that the area, it’s partners and the public are prepared to respond to flood events.
  • Provide input to incident plans and procedures with external partners and test through exercise in order to ensure the area is prepared for flood events. 
  • Coordinate and administer internal procedures to ensure that the area is capable of responding effectively during a flood event.  
  • Incident Response requirements: Required to take part in incident response activities

Qualifications, experience and knowledge

You will be able to demonstrate knowledge and experience of the following: 

  1. Degree in relevant scientific subject (e.g. physical geography, environment science or civil engineering).
  2. Graduate member of appropriate professional body (e.g. CIWEM, ICE or IRM).
  3. Ability to demonstrate a basic understanding of a wide range of flooding related issues e.g. data management, Flood Incident Management process including warning, informing and response by the public and professional partners.
  4. Computer literate. 
  5. Ability to demonstrate acceptable communication, numeracy and computer literacy skills. 
  6. Experience of coaching/mentoring people. 
  7. Must have a full UK driving licence. 

Welsh language requirements

Essential: Level 4 – Fluent in spoken Welsh

Please note if you do not meet the level 1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.


Applications to this role will be assessed based on the following competencies, both at shortlisting and interview. Please give examples of how you demonstrate these competencies when completing your application form.

Essential Knowledge and Skills

  • Demonstrable previous practical experience gained in a technical discipline or scientific environment, at a level that enables them to implement programmes of work of a modest size and complexity and provide guidance and supervision to others.
  • Able to evidence subject matter expertise in a discrete area of their work.
  • Ability to process and analyse routine information and produce accurate reports and information based on sound analytical processes.
  • Has good literacy, numerical and communication skills together with IT and systems knowledge.

Evaluation of Information

  • Ability to understand and interpret procedure manuals, statutory codes and legislation used whilst carrying out the role.
  • May lead and implement a programme of work requiring the gathering of data and information from different sources and systems, to produce standard documents.
  • Able to undertake routine analysis of samples and simple data following formal procedures, resulting in the production of analytical reports and documentation that will be used by others.

Decision Making and Autonomy Requirements

  • Ability to apply some technical judgment to deal with issues; or know when direct them to others.
  • Able to consider options from a small range of solutions to make decisions, possibly having to tailor some work methods to achieve the required results without making fundamental changes to procedures or processes.
  • Whilst the work will predominantly involve a variety of similar, well defined tasks; it will require the initiative to resolve issues and apply different techniques or methods.
  • The post holder will manage discrete programmes of work and need to solve problems and make decisions which have a degree of complexity, around how best to achieve results.
  • The work of the post holder may be part of a larger project, so that the degree of autonomy will be limited.


  • Ability to make straightforward decisions; with more complex areas limited to making recommendations to others.

Communication and Relationships with Others

  • The role will require a high degree of interaction with people with the ability to foster good working relationships, with internal and external contacts.
  • Demonstrates good communication skills with the ability to adapt style and content depending on the person and nature of the relationship.
  • Able to advise and brief others, requiring the ability to clearly explain and share information with a variety of people, adapting their style and approach as necessary.
  • Communication includes dealing with difficult or challenging customers, often in sensitive or complex situations; requiring the need for tact, patience and the ability to remain calm.

Benefits of working for us

This role will offer a range of benefits, including:

  • Agile and flexible working (role dependent) 
  • Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
  • 28 days annual leave, rising to 33 days
  • Generous leave entitlements for all your life needs
  • Health and wellbeing benefits and support
  • Weekly well-being hour to use as you choose

See full details for all the employee benefits you will receive.

How to apply

Please send a completed application form to: Applications@naturalresourceswales.gov.uk

Before completing your application, please read our Guidance on completing a job application form

Application closing date: 25 September 2022

Interviews will take place via Microsoft Teams.

If you have any queries about the role, please contact Eirian Gilford at Eirian.gilford@cyfoethnaturiolcymru.gov.uk - 0300 065 3750


Natural Resources Wales embraces diversity and promotes equal opportunity. We recruit by merit on the basis of fair and open competition.

We welcome and encourage applications from groups currently underrepresented, including women, black and ethnic minority groups and people with a disability. We have a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

We put the principles of human rights, equality, fairness, dignity and respect at the heart of our values.

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