Training & Learning Advisor

Closing date: 29 January 2023 | Salary: £28,403 - £32,088 (Grade 4) | Location: Flexible

Contract type: Fixed Term appointment until 31 March 2024

Work pattern: Full time, 37 hours. Part Time, Annualised Hours or Compressed - discussions at interview stage welcome.

Post number: 201876

As an organisation we support flexible working. This role allows hybrid working (a mix of home and office working) and a working pattern suitable for you can be discussed on appointment if you are successful.

You will be contracted to the nearest NRW office to your home, of which you will be required to attend for regular meetings, training and for one-to-one meetings with your manager. These will be planned in advance.

Job description

This is an exciting opportunity to join the Training and Learning team in NRW, the post holder will play a key role within the team.  Our people require a wide range of training to ensure they have the right skills at the right time to enable them to carry out their role and maintain competencies.  You will be required to provide internal advice on courses and suitability, you will deal with external suppliers daily, making bookings, confirming purchase orders and dealing with attendance lists, certificates and evaluation forms.

You will support our Welsh Language learners through their learning experience by providing information of courses available to them, liaising with tutors, maintaining records and by promoting learning Welsh within NRW.

Working closely with Managers and Staff you will be responsible for ensuring contracts are in place to meet the training needs of the business by utilising existing frameworks and developing new tenders.  You will also support the training and learning needs of the business by co-ordinating the identification of training needs and the development, delivery and evaluation of learning and development programmes.

Further information on the role is contained in the main role description.  However, applicants should have:

  • A good understanding of IT systems and be proficient in use of Microsoft Office
  • Have good organisational skills and the ability to multitask
  • Ability to communicate effectively with internal/external customers and suppliers
  • Demonstrate initiative and have excellent attention to detail
  • Be able to work as part of wider team and follow instructions
  • Experience of working effectively to multiple deadlines within a busy office environment.

The role is part of the Organisational Development Function, that sits within the Corporate Strategy & Development Directorate.  Reporting into the Wellbeing Health and Safety Manager, this role will be managed by the Team Leader Training & Learning.


Your responsibilities include:

  • To deliver the learning plan ensuring best value for money.
  • Ensure any training programme being delivered is meeting the business needs.
  • Promote NRW training programme to staff so they are aware of availability of training courses including how to enrol.
  • Ensure L&D intranet pages are kept up to date and staff informed of developments.
  • Ensure post course evaluations are monitored and used with suppliers to ensure training are fit for purpose.
  • Using user requirement draft tender specification and assist with the evaluation of the tenders evaluations.
  • Establish training contracts and ensure training ids best value for money.
  • Develop learning schedule to inform the business of when training is available.
  • Maintain records and information in line with regulations/ legislation and agreed standards ensuring training records are kept up to date.

Qualifications, experience and knowledge

Knowledge and experience of the following: 

  1. Experience of working with teams across the business and managing competing priorities
  2. Experience of tender process and drafting Training requirements
  3. Good organisational skills and excellent planning

Welsh language requirements

Essential: Level 4 – Fluent in spoken Welsh


Applications to this role will be assessed based on the following competencies, both at shortlisting and interview. Please give examples of how you demonstrate these competencies when completing your application form.

Essential Knowledge and Skills

  • Excellent customer service and other soft skills developed through prior work experience which may be across a range of different posts and organisations.
  • Good knowledge of business systems is also essential, with good IT, numeracy, literacy and organisational skills.
  • Develop and demonstrate a good understanding of the work of NRW.
  • Demonstrate an aptitude for continuing learning and development.

Evaluation of Information

  • Create a range of business documents which may entail gathering information from a range of sources and require an ability to interpret and analyse information.  Some original thinking may be necessary for some aspects of the role.
  • Contract management requiring the post holder to be able to fully understand and digest contractual requirements.
  • Excellent knowledge of business processes and the ability to collate information.

Decision Making and Autonomy Requirements

  • Work will generally be guided by expected results, but the post holder may be able to decide how best to achieve these, within defined parameters.
  • Guidance may be provided by others but there will likely to a need for some degree of judgment or creativity to be applied.
  • Directly resolve problems and make decisions on how to deal with them.  The range of solutions may be varied, requiring some degree of investigation and analysis before coming to a conclusion, although typically there will be a limited range of options.
  • Adaptable and flexible, able to manage workflow and demonstrate a high degree of self-organisation.

Communication and Relationships with Others

  • Communication across a range of functions within NRW, as well as with external parties.
  • Relationships are likely to be of an on-going nature and may involve a degree of influencing. Communication will typically involve some level of advice and guidance to others.

Responsibility for Resources

  • Responsible for the safe operation of equipment and data that they use in order to fulfil the requirements of their role.
  • Unlikely to be a budget holder but may be involved in the processing or checking of financial information.

Benefits of working for us

This role will offer a range of benefits, including:

  • Agile and flexible working
  • Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
  • 28 days annual leave, rising to 33 days
  • Generous leave entitlements for all your life needs
  • Health and wellbeing benefits and support
  • Weekly well-being hour to use at your choice

See full details for all the employee benefits you will receive.

How to apply

Please send a completed Application form to using the post number as the email reference

Before completing your application, please read our Guidance on completing a job application form

Application closing date 29 January 2023

Interviews will take place week commencing 6 February 2023 through Microsoft Teams.

If you have any queries about the role, please contact Claire Leith at

Natural Resources Wales embraces diversity and promotes equal opportunity. We recruit by merit on the basis of fair and open competition.

We welcome and encourage applications from groups currently underrepresented, including women, black and ethnic minority groups and people with a disability. We have a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

We put the principles of human rights, equality, fairness, dignity and respect at the heart of our values.

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