Strategic Advisor Business Improvement

Closing date: 30 June 2022 | Salary: £35,994-£39,369 | Location: Flexible 


Job Summary

Job Title

Strategic Advisor Business Improvement

Post Number



6, £35,994-£39,369




Evidence, Policy & Permitting


Strategic Approaches & Programmes

Reports to

Strategic Approaches & Programmes Team Leader

Direct Reports


Welsh Language requirements

Desirable Level 1, able to pronounce Welsh and use basic phrases

Please note if you do not meet the Welsh language requirements specified i.e. ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.

Contract type

Fixed Term Appointment until 30 September 2023

Work pattern

Full time or Flexible


Application information

Application closing date

30 June 2022

Interview to take place on and where

13 & 19 July 2022, via Microsoft Teams

To apply send your completed application form to

If you have any queries, contact

Joanne Doyle

Job Context

Over the next couple of years we are focussed on the delivery of guidance for staff and customers.

You will:

  • support strategic work to identify and agree programmes of guidance work. This requires working across the organsiation and supporting individuals and teams at all levels.
  • provide advice on, and potentially directly contribute to, individual guidance development projects.

The role presents a variety of challenges such as delivering against project deadlines, influencing culture change, working across technical areas. It would suit someone who has a flexible approach to delivery, can work collaboratively, and get involved in varied activites, for exmple training, programme development, learning, facilitation and communications.

It would be useful to have an understanding of

  • writing policy, guidance, technical documents, or web content
  • copy editing
  • continuous improvement
  • identifying and meeting user needs
  • project or programme management
  • mentoring colleagues or providing training.

Applying for this post

The following competencies will be used to assess the quality of applications both at sift and interview. Please read the whole of the Role Description to ascertain at what level this information needs to be presented.

  • Essential knowledge and skills
  • Evaluation of information
  • Decision making autonomy
  • Impact
  • Communications and relationships with others

Before applying for this role please read the candidate guidance


Essential Knowledge and Skills

  • Able to undertake practical/technical tasks or work, requiring specialist knowledge/expertise. 
  • Able to provide objective advice to others on related issues, based on their knowledge and experience and keeps up to date with changes within their specialist field.
  • Demonstrates relevant substantial experience gained from working in number of different organisations, or roles/functions within a single organisation.
  • Ability to lead and project manage specific areas of work, which may include the implementation of plans.
  • Has mentoring skills and the ability to share skills and knowledge with others within the function and/or across the organisation.
  • Possibly an expert in a range of subjects relating to their profession. 

Evaluation of Information

  • Ability to analyse and interpret a range of complex information of a technical nature, relating to a specific area of specialism, contributing to the development of strategy and policies.
  • Able to extract key points and communicate them to individuals at all levels.
  • Able to interpret relevant delivery plans and understand their context in the wider national and NRW strategy and policies.
  • Decision Making and Autonomy Requirements
  • Ability to decide how to achieve results applying some degree of judgment or creativity, whilst responding to conflicting demands, by altering priorities.
  • Able to make independent decisions on a broad range to matters, considering the options available and potential implications for the business.
  • Decisions will require input from line management and peers and an understanding of NRW policy, the impact of which is likely to be wider than the immediate function or department and medium term in nature.
  • Has an appreciation of the consequences of making wrong decisions and the adverse effect they may have on the organisation in relation to external stakeholders, such as partner organisations, lenders, service users etc.
  • Able to contribute to the setting of strategic direction for themselves, their area and others.
  • Ability to develop organisation strategy and policies with some autonomy in the implementation of organisational policy.
  • Can adapt and respond to decisions made which lead to changes in established procedure/practice for dealing with issues within the post holder’s area of work, which may not be immediately clear or apparent.
  • Some decisions may need to be taken without reference to others.


  • Demonstrates an appreciation of how their decisions and actions will influence others both internally and externally.
  • Must have an awareness of the consequences of their decision making, which will have a moderate level of impact and influence and be medium term in nature.
  • Communication and Relationships with Others
  • Ability to interact and link with others across the business, engaging the organisation in delivering polices and work plans in the most efficient way.
  • Communications will be both with internal colleagues and external stakeholders which may include specialist input and influence in relation to policy and strategy or implementation.
  • Some interactions may be emotionally challenging where individuals are angry or upset, requiring the need for tact, patience and the ability to remain calm to try and resolve the issue.
  • The work will involve written and verbal communications and/or leading projects, requiring good communication and persuasive skills.
  • Ability to facilitate and/or present at internal or external meetings, giving advice and input as required. 
  • Able to foster and maintain good relationships and networks.
  • Ability to produce documents, reports, accounts, contracts, etc., with some complexity, containing elements of advice, guidance or opinion which the recipient will act upon or use, and which would have detrimental consequences if incorrect or poorly drafted.
  • Ability to source data and content from multiple locations, entailing some external research and professional judgment in how such research should be interpreted.
  • The impact of such documentation is likely to be generally medium term in nature.


Role Description

Job Purpose:

To provide a leading role in driving continuous improvement from within the NRM Policy Department. This technical/specialist advice will inform the development of NRW policy, programmes, plans, processes, strategies and guidance.  You will work with colleagues from other teams in EPP and Operations, officials from WG and sector representatives to shape organisational approaches for delivering Natural Resource Management in Wales.

Key Job Accountabilities:

The post holder will:

  • Identify opportunities for continuous improvement and manage the development of improved procedures, tools and guidance and lead the delivery of new ways of working.
  • Manage the preparation of material to inform the development of NRW, WG and other Partners policy, advice and guidance documents; Manage the development of procedures, tools and guidance and lead the delivery of new ways of working.
  • Monitor and review the preparation of Guidance across the department to ensure alignment to NRW policies and procedures. Build in improvements to reflect lessons learnt.
  • Advise on evidence needs and opportunities and project manage agreed evidence projects, in line with the agreed evidence programme.
  • Support engagement with sectors, partners, WG, and other Environment bodies in the UK; and be the lead point of contact for customer queries.
  • Provide a business assurance role in ICT system development projects for the NRM Department.
  • Maintain knowledge of the assigned sector(s) identifying the implications of legislative, technology and market changes for Natural Resources Wales and the sector(s).
  • Contribute to task and finish groups, commissioned through the Business Boards, to prepare defined products as required.
  • Collaborate with the Team Leader to develop and deliver an agreed Personal Development Plan.

Key Job Qualifications or Knowledge:

  1. Knowledge of: Welsh, UK and EU legislation related to natural resources and the environment; Welsh, UK Government policy drivers in natural resources and the environment; and the issues and opportunities in Wales.
  2. Prepare technical assessments, drawing on a range of complex information and data.
  3. Experience of: technical analysis and interpretation of a range of complex environmental information and data sources.
  4. Experience of: delivering business change by applying continuous improvement principles.
  5. Working with/in water companies, local authorities, NGOs, National Parks.
  6. Working in a programme and project management environment with Project Management experience and/or qualifications.
  7. Share your knowledge and expertise to help solve problems, supporting all Heads of Business in EPP as required.

Natural Resources Wales embraces diversity and promotes equal opportunity. We recruit by merit on the basis of fair and open competition. We welcome and encourage applications from groups currently underrepresented including women, black and ethnic minority groups and people with a disability and we have a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

We are an employer of choice because we put the principles of human rights, equality, fairness, dignity and respect at the heart of our values.

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