Closing Date: 7 February 2023 | Salary: £32,876-£36,229 (Grade 5) | Location: Flexible

Contract type: Permanent

Work pattern: Full Time, 37 hours per week. 

Post numbers: 201265, 201266

As an organisation we support flexible working. This role allows hybrid working (a mix of home and office working) and a working pattern suitable for you can be discussed on appointment if you are successful.

You will be contracted to the nearest NRW office to your home, of which you will be required to attend for regular meetings, training and for one-to-one meetings with your manager. These will be planned in advance.

Job description

To provide technical support to the Geospatial Team Leader, Geospatial Adviser and Specialists in managing NRW’s corporate spatial applications, spatial data, geospatial tools and creation of digital mapping products and services as defined in our Knowledge and GIS Strategies and the geospatial service plan. 

This service helps NRW meet our place-based commitments set out in the Environment Act.


Your responsibilities include

  • You will provide technical support in managing NRW’s corporate spatial applications, you will be expected to manage spatial data, use geospatial tools, create web services and interactive geospatial views.
  • You will provide technical user support, for NRW Geospatial users including the provision of training and support/advice for GIS champions across NRW.
  • You will have the ability to create manage and interrogate Geospatial data, support and provide geospatial solutions for departments across NRW
  • You will undertake geospatial development work which integrates with NRW geospatial applications and other corporate systems.
  • You will configure and test new geospatial software, tools and applications within the remit of the Geospatial Team.
  • You will implement add-ons or create bespoke tools that improve the usability and efficiency of our geospatial applications using appropriate programming language.

Qualifications, experience and knowledge

Knowledge and experience of the following: 

  1. Excellent spatial data management and analysis skills, using relevant geospatial applications to manage and manipulate data.
  2. Experience in using and developing geospatial applications in a business context e.g., ArcGIS Enterprise, ARCGIS Desktop, map browsers, spatial tool developments, web services and web feature services.
  3. In depth knowledge of geospatial applications including some experience in developing Geospatial solutions using a range of programming languages or development tools (e.g., Python .net etc).
  4. An understanding of automation, Extract, Transform and Load tools.
  5. An understanding of data sensitivities and experience of managing sensitive and confidential information.
  6. Experience of providing user support for Geospatial applications an understanding of the ITIL framework or similar governance framework for application development and user support.
  7. Degree in a relevant subject or a good grounding in GIS or computer science.

Welsh language requirements

Essential Level 1 – Able to pronounce Welsh and use basic phrases

Please note if you do not meet the level 1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.


Applications to this role will be assessed based on the following competencies, both at shortlisting and interview. Please give examples of how you demonstrate these competencies when completing your application form.

Essential Knowledge and Skills

  • Range of technical/specialist knowledge and skills gained through previous experience.
  • Provide professional/technical/specialist advice to others on their subject area.
  • Good communication, literacy, numeracy and IT skills, with ability to organise and manage their own workload.

Evaluation of Information

  • Analysis and interpretations of data and information. Provide guidance and advice to others on technical/specialist matters.
  • Produce documentation from a variety of sources which may require some degree of originality. The content will have some technical or specialist element to it.

Decision Making and Autonomy Requirements

  • Will be guided by expected results but the post holder may be able to decide how best to achieve these, within defined parameters.
  • Guidance provided by others but there will be some degree of judgment or creativity applied based on  technical knowledge and/or specialist skills.
  • Ability to problem solving and make decisions with a range of solutions, requiring some investigation/analysis before coming to a conclusion. There will be a limited range of options with known solutions, which will require a technical/specialist insight to the issue.
  • Adaptable and able to manage workflow. May take responsibility for management of small, less complex projects.

Communication and Relationships with Others

  • Communication across a range of NRW functions and possibly to external contacts and third parties. To provide advice and guidance to individuals who are not familiar with the technical/specialist discipline. This will require an ability to translate and present technical/specialist information in a way that others can understand.
  • Well-developed skills to develop and sustain good working relationships/networks which are likely to be on-going and involve a degree of influencing.

Responsibility for Resources

  • Responsible for the safe use and operation of equipment and data that they use in order to fulfil the requirements of their role.
  • They are unlikely to be a budget holder but may be involved in the processing or checking of financial information.

Benefits of working for us

This role will offer a range of benefits, including:

  • Agile and flexible working (role dependent) 
  • Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
  • 28 days annual leave, rising to 33 days
  • Generous leave entitlements for all your life needs
  • Health and wellbeing benefits and support
  • Weekly well-being hour to use at your choice

See full details for all the employee benefits you will receive.

How to apply

Please send a completed Application form to using the post number as the email reference

Before completing your application, please read our Guidance on completing a job application form

Application closing date 7 February 2023

Interviews will take place via Microsoft Teams

If you have any queries about the role, please contact Keith Harri Jones at

Natural Resources Wales embraces diversity and promotes equal opportunity. We recruit by merit on the basis of fair and open competition.

We welcome and encourage applications from groups currently underrepresented, including women, black and ethnic minority groups and people with a disability. We have a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

We put the principles of human rights, equality, fairness, dignity and respect at the heart of our values.

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