Flood Warning & Informing Advisor

Location: Flexible within South Wales | Salary: £27,003-£30,688 | Closing date: 30 June 2022

Contract type: Permanent

Work pattern: 37 hours a week. Monday- Friday

Post number: 200294

As an organisation we support flexible working. This role allows hybrid working (a mix of home and office working) and a working pattern suitable for you can be discussed on appointment if you are successful.

You will be contracted to a NRW office within the place base, of which you will be required to attend for regular meetings, training and for one-to-one meetings with your manager. These will be planned in advance.

Job Description

The Advisor role involves ensuring that all aspects of NRWs flood warning service are maintained, all duty officers are trained and exercised and that we communicate effectively with our target audiences.  The Advisor wil be responsible for many day to day activities as well and being involved in longer term projects to help deliver improvements to our flood warning service.  There is scope to develop in many areas of work from technical work relating to critical river levels and issuing warnings to more effective communications with our stakeholders to ensure the impacts of flooding are minimised. 


Your responsibilities include:

  • Contribute to Flood Event Management by participating in the identification and development of business/work plans in order to reduce and manage flood risk. 
  • Support Health and Safety best practice by actively promoting awareness and ensuring the provision of safe working practices to comply with NRW’s policy and standards. 
  • Promote the efficient and effective use of resources in order to ensure activities are completed to time, and to cost and quality targets. 
  • Participate in cross team working and seek to influence customers and establish local partnerships to deliver common NRW’s objectives. 
  • Contribute to the development and delivery of the flood warning service so that the area, it’s partners and the public are prepared to respond to flood events.
  • Provide input to incident plans and procedures with external partners and test through exercise in order to ensure the area is prepared for flood events. 
  • Coordinate and administer internal procedures to ensure that the area is capable of responding effectively during a flood event. 
  • Incident Response requirements: Required to take part in incident response activities

Qualifications, experience and knowledge

Knowledge and experience of the following:

  1. Degree in relevant scientific subject. (e.g. physical geography, environment science or civil engineering)
  2. Graduate member of appropriate professional body. (e.g. CIWEM, ICE or IRM)  
  3. Ability to demonstrate a basic understanding of a wide range of flooding related issues e.g. data management, Flood Incident Management process including warning, informing and response by the public and professional partners.
  4. Computer literate. 
  5. Ability to demonstrate acceptable communication, numeracy and computer literacy skills. 
  6. Experience of coaching/mentoring people. 
  7. Must have a full UK driving licence. 

Welsh language requirements: Essential Level 1 – Able to pronounce Welsh and use basic phrases

Please note if you do not meet the level 1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.


Please note - Applications to this role will be assessed based on the following competencies, both at shortlisting and interview. Please give examples of how you demonstrate these competencies when completing your application form.

Essential Knowledge and Skills

  • Demonstrable previous practical experience gained in a technical discipline or scientific environment, at a level that enables them to implement programmes of work of a modest size and complexity and provide guidance and supervision to others.
  • Able to evidence subject matter expertise in a discrete area of their work.
  • Ability to process and analyse routine information and produce accurate reports and information based on sound analytical processes.
  • Has good literacy, numerical and communication skills together with IT and systems knowledge.

Evaluation of Information

  • Ability to understand and interpret procedure manuals, statutory codes and legislation used whilst carrying out the role.
  • May lead and implement a programme of work requiring the gathering of data and information from different sources and systems, to produce standard documents.
  • Able to undertake routine analysis of samples and simple data following formal procedures, resulting in the production of analytical reports and documentation that will be used by others.

Decision Making and Autonomy Requirements

  • Ability to apply some technical judgment to deal with issues; or know when direct them to others.
  • Able to consider options from a small range of solutions to make decisions, possibly having to tailor some work methods to achieve the required results without making fundamental changes to procedures or processes.
  • Whilst the work will predominantly involve a variety of similar, well defined tasks; it will require the initiative to resolve issues and apply different techniques or methods.
  • The post holder will manage discrete programmes of work and need to solve problems and make decisions which have a degree of complexity, around how best to achieve results.
  • The work of the post holder may be part of a larger project, so that the degree of autonomy will be limited.


  • Ability to make straightforward decisions; with more complex areas limited to making recommendations to others.

Communication and Relationships with Others

  • The role will require a high degree of interaction with people with the ability to foster good working relationships, with internal and external contacts.
  • Demonstrates good communication skills with the ability to adapt style and content depending on the person and nature of the relationship.
  • Able to advise and brief others, requiring the ability to clearly explain and share information with a variety of people, adapting their style and approach as necessary.
  • Communication includes dealing with difficult or challenging customers, often in sensitive or complex situations; requiring the need for tact, patience and the ability to remain calm.

Benefits of working for us

This role will offer a range of benefits, including:

  • agile and flexible working (role dependent) 
  • Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
  • 28 days annual leave, rising to 33 days
  • generous leave entitlements for all your life needs
  • health and wellbeing benefits and support
  • weekly well-being hour to use at your choice
  • competitive financial rewards to enhance your monthly pay

See full details for all the employee benefits you will receive.

How to apply

Application form 

Guidance on completing a job application form

Send completed applications forms to Applications@naturalresourceswales.gov.uk

Application closing date: 30 June 2022

Interviews will take place on week commencing 11th of July 2022 through Microsoft Teams.

If you have any queries about the role, please contact Philip Morgan at Phillip.Morgan@cyfoethnaturiolcymru.gov.uk or 03000 653101


Natural Resources Wales embraces diversity and promotes equal opportunity. We recruit by merit on the basis of fair and open competition.

We welcome and encourage applications from groups currently underrepresented, including women, black and ethnic minority groups and people with a disability. We have a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

We put the principles of human rights, equality, fairness, dignity and respect at the heart of our values.

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