Warning and Informing Advisor

Closing date: 25 September 2022 | Salary: £31,490 - £34,902 (Grade 5) | Location: Welshpool or Buckley


Contract type: Permanent

Work pattern: 37 hours

Post number: 200289

As an organisation we support flexible working. This role allows hybrid working (a mix of home and office working) and a working pattern suitable for you can be discussed on appointment if you are successful.

You will be contracted to the NRW location stated in this advert, of which you will be required to attend for regular meetings, training and for one-to-one meetings with your manager. These will be planned in advance.

Job Description

The post holder will be working as part of the team in the delivery of our flood warning service.  They will be responsible for improving, maintaining and providing new service to communities identified at risk across North and Mid Wales.  They will be responsible for preparing, planning and managing our response to flood incidents by ensuring local procedures are kept up to date. They will also be able to prepare and contribute to our incident management training and exercise plan to enable our duty officers and external partners to be better prepared for floods as part of their response.


Your responsibilities will include:

  • Contribute to the Flood Event Management Team by participating in the identification and development of business/work plans in order to reduce and manage flood risk.
  • Support Health & Safety best practice by actively promoting awareness and ensuring the provision of safe working practices to comply with NRW’s policy and standards.
  • Promote the efficient and effective use of resources in order to ensure activities are completed to time and the cost and quality targets. 
  • Participate in cross team working and seek to influence customers and establish local partnerships to deliver common NRW’s objective.
  • Contribute to the development and delivery of the flood warning service so that the directorate, it’s partners and the public are prepared to respond to flood events.
  • Provide input to incident plans and procedures with external partners and test through exercise in order to ensure the directorate is prepared for flood events. 
  • Co-ordinate and administer internal procedures to ensure that the directorate is capable of responding effectively during a flood event. 
  • Support delivery of responsibilities under the Civil Contingencies Act working with partners as part of the Local Resilience Forum.
  • Incident Response requirements: Required to take part in incident response activities

Qualifications, experience and knowledge

You will be able to demonstrate knowledge and experience of the following: 

  1. Degree in relevant scientific subject (e.g. physical geography, environment science or civil engineering).  Desirable.
  2. Graduate member of appropriate professional body (e.g. CIWEM, ICE or IRM) and working towards becoming chartered in the near future. 
  3. Operational Flood Incident Management experience gained over a number of years. 
  4. Demonstrable experience in technical report writing. 
  5. Computer literate. 
  6. Experience of coaching/mentoring people and the development of “junior” members of staff. 
  7. Must have a full UK driving licence. 

Welsh language requirements

Essential Level 1 – Able to pronounce Welsh and use basic phrases

Please note if you do not meet the level 1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.


Applications to this role will be assessed based on the following competencies, both at shortlisting and interview. Please give examples of how you demonstrate these competencies when completing your application form.

Essential Knowledge and Skills

  • Expertise gained in a defined area or function, enabling the post holder to provide advice and guidance to others.
  • Demonstrates a sound understanding and appreciation of the work of the wider function.
  • Has good literacy, numeracy and communication skills including well developed customer facing skills.
  • Experience of supervising others is desirable.

Evaluation of Information

  • Demonstrates the ability to understand information, procedure manuals, statutory codes and legislation and interpret and apply the requirements to undertake their role.
  • Able to analyse and process non-routine technical information, containing a degree of complexity.

Decision Making and Autonomy Requirements

  • Ability to decide how best to achieve results, requiring some degree of judgment and creativity and the need to alter priorities where there are conflicting demands.
  • Able to solve problems and make decisions of a technical nature; primarily around their own area of work but will also cross over with the work of others.
  • Problems and decisions may contain a degree of complexity and require the need to apply different techniques or methods.
  • Ability to undertake research to determine how best to resolve issues. 
  • Able to provide guidance to less experienced members, to resolve problems.


  • The work undertaken is generally within a discrete area, so will primarily affect the direct environment, but may also extend across other subject and work areas.
  • Aspects of the work may also have the potential, if carried out incorrectly, to impact on third parties and a wider area.

Communication and Relationships with Others

  • Demonstrates the ability to interact and communicate with people around their area of expertise, across a range of functions within NRW and external parties, adapting their approach and style appropriately.
  • Well established inter-personal and communication skills with the ability to develop and sustain good working relationships, which may involve a degree of influencing.

Benefits of working for us

This role will offer a range of benefits, including:

  • Agile and flexible working (role dependent) 
  • Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
  • 28 days annual leave, rising to 33 days
  • Generous leave entitlements for all your life needs
  • Health and wellbeing benefits and support
  • Weekly well-being hour to use as you choose

See full details for all the employee benefits you will receive.

How to apply

Please send a completed application form to: Applications@naturalresourceswales.gov.uk

 Before completing your application, please read our Guidance on completing a job application form

Application closing date: 25 September 2022

Interviews will take place via Microsoft Teams.

If you have any queries about the role, please contact Eirian Gilford, Eirian.gilford@cyfoethnaturiolcymru.gov.uk 0300 065 3750


Natural Resources Wales embraces diversity and promotes equal opportunity. We recruit by merit on the basis of fair and open competition.

We welcome and encourage applications from groups currently underrepresented, including women, black and ethnic minority groups and people with a disability. We have a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

We put the principles of human rights, equality, fairness, dignity and respect at the heart of our values.

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